Tricity appliances are part of the Electrolux group of companies, which is one of the largest in the world. Over the last few years the service and customer care which the Electrolux group offer, has been improved greatly. In our opinion they probably offer the best all round service available. And with all of our Tricity products being delivered direct from the maker, you are sure to be pleased at the level of service. And remember if you are ordering more than one Tricity appliance you will probably qualify for a great package discount!